POS Service & Support You Can Actually Reach
When your system goes down, you don't call an 800 number. You call us — and a local technician who knows your hardware picks up. Same-day response for most critical issues across Kern County.
Full-Spectrum POS Services for Independent Business
From first install to decade-long partnership — every service BCR provides is delivered by local certified technicians, not remote helpdesk scripts.
Installation & Setup
Full hardware installation, network configuration, and software setup at your location. We don't ship you a box and send a manual — we set it up until it works.
On-siteEmergency Repair
POS down during business hours? Our local technicians dispatch fast — measured in hours, not days. Most critical failures resolved same day in Kern County.
Same-day responsePreventive Maintenance
Scheduled maintenance visits keep your system clean, updated, and running before problems start. Catch hardware wear before it becomes a down-system emergency.
ProactiveStaff Training
Every installation includes hands-on training at your location — not a YouTube link. New hire? We come back. Your team learns from the technician who built the system.
On-site includedRemote Support
Many software issues, configuration changes, and menu updates can be handled remotely — without waiting for a truck roll. Fast resolution when you need it.
Software issuesSystem Upgrades & Expansion
Adding a location? Adding self-checkout? Expanding your loyalty program? We scale your existing platform — same team, no vendor switch, no re-training from scratch.
Growth-readyAuthorized Service for Every Platform We Sell
BCR is a certified authorized reseller and service partner for four leading POS platforms. Your warranty stays valid and your support is direct — not gray market.
Oracle / MICROS Symphony
Enterprise-grade restaurant and hospitality POS. Full installation, configuration, training, and ongoing service for table-service, quick-service, and multi-concept operators.
Restaurant & HospitalityNCR Voyix AlohaNext
Modern c-store and retail POS with age verification, lottery integration, EMV, and tobacco scan data. Built for high-volume independent convenience and fuel retailers.
C-Store & FuelLOC ThriVersA
Feature-rich grocery and specialty retail POS with deep inventory management, scale integration, and loyalty. Designed for independent grocers who need chain-level tools.
Grocery & Specialty RetailOPTIMA Android POS
Own it outright — no recurring software fees. Modern Android-based POS for independent retailers who want full control without subscription lock-in. Buy it. Own it. Run it.
No Subscription FeesFrom First Call to Running System
No hold queues. No ticket numbers. You call — we come.
Call or Contact
Reach a real person at BCR who knows your account and hardware.
Diagnose Fast
We assess whether it's fixable remotely or needs an on-site visit — and we tell you honestly.
Dispatch Local
A certified BCR technician from Bakersfield — not a regional hub — arrives on-site.
Back in Business
System resolved and documented. We follow up to confirm everything stays solid.
When Your POS Goes Down, Every Minute Costs Money
National helpdesks route you through queues. BCR routes you to a technician who's worked on your exact hardware. We built our service model around one idea: independent businesses can't afford to wait.
📞 (661) 327-9361 — Call NowRequest Service or Get a Quote
Whether it's an emergency repair, a new installation quote, or training for a new hire — reach out and a real BCR team member responds.